Privacy Policy

Last Updated: January 16, 2026

STRATA Schools ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via text message or other means.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out forms on our website (contact forms, enrollment forms)
• Register for programs or classes
• Subscribe to our newsletter or text message updates
• Communicate with us via email, phone, or text message
• Participate in surveys, promotions, or events

This information may include:

• Contact Information: Name, email address, phone number, mailing address
• Demographic Information: Age, date of birth (for student athletes)
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
• Health Information: Emergency contact details, medical conditions relevant to athletic participation
• Communication Preferences: Your preferences for receiving communications from us, including SMS/text message opt-in status

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website or source
• Click patterns and interactions

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our sports education programs and services
• Communication: To respond to inquiries, send confirmations, and provide customer support
• Marketing: To send promotional materials, newsletters, and updates about our programs (with your consent)
• Text Messages: To send SMS/text messages regarding class schedules, event reminders, promotions, and important updates (with your explicit opt-in consent)
• Safety: To ensure the safety of our students and maintain emergency contact information
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Analytics: To analyze usage patterns and improve our website and services

3. SMS/Text Message Terms

Opt-In Consent

By providing your phone number and checking the SMS opt-in checkbox on our website or registration forms, you expressly consent to receive recurring automated marketing and informational text messages from STRATA Schools. Your consent is not a condition of any purchase or enrollment.

Types of Messages

If you opt in, you may receive text messages including:

• Class and schedule reminders
• Event notifications and updates
• Promotional offers and discounts
• Important announcements (weather closures, facility updates)
• Account and payment reminders
• Surveys and feedback requests

Message Frequency

Message frequency varies based on your enrollment status and preferences. Typical frequency is approximately 4-8 messages per month, but may increase during peak enrollment periods or events.

Message and Data Rates

Message and data rates may apply. Please consult your mobile carrier's pricing plan for details. STRATA Schools is not responsible for any charges from your mobile carrier.

How to Opt Out

You may opt out of receiving text messages at any time by:

• Replying STOP to any text message you receive from us
• Contacting us at info@strataschools.com
• Calling us at (555) 123-4567

After opting out, you will receive a one-time confirmation message. You will no longer receive text messages from STRATA Schools unless you opt in again.

Help and Support

For assistance with our text messaging program, reply HELP to any message or contact us directly at info@strataschools.com or (555) 123-4567.

Carriers Supported

Our text messaging service is available on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (payment processors, email service providers, SMS platform providers)
• Legal Requirements: When required by law, court order, or governmental authority
• Safety: To protect the rights, property, or safety of STRATA Schools, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: With your explicit consent for any other purpose

All third-party service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider include:

• The duration of your relationship with STRATA Schools
• Legal obligations requiring data retention
• Resolution of disputes or enforcement of agreements
• Business and operational needs

SMS opt-in consent records are retained for a minimum of 4 years as required for compliance purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Opt out of marketing communications at any time
• Portability: Request transfer of your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are designed to serve families with student athletes. We collect information about minor children only with the consent of their parent or legal guardian. Parents or guardians may:

• Review personal information collected about their child
• Request deletion of their child's information
• Refuse further collection of their child's information

We do not knowingly collect personal information directly from children under 13 without parental consent.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Deliver targeted advertisements (with consent)
• Improve our website functionality

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected
• The right to delete personal information
• The right to opt out of the sale of personal information
• The right to non-discrimination for exercising privacy rights

STRATA Schools does not sell personal information. To exercise your California privacy rights, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification (for significant changes)
• Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@strataschools.com
• Phone: (555) 123-4567
• Mail: STRATA Schools, Attn: Privacy Officer, 1234 Athletic Way, Sports City, SC 12345

We will respond to your inquiry within 30 days.

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