Terms of Service
Welcome to STRATA Schools. These Terms of Service ("Terms") govern your use of our website, services, and participation in our programs. By accessing our website, enrolling in our programs, or using our services (including SMS/text messaging), you agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not use our services.
1. Acceptance of Terms
By accessing or using any part of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. If you are using our services on behalf of a minor child, you represent that you are the parent or legal guardian with authority to bind the child to these Terms.
2. Description of Services
STRATA Schools provides sports education, athletic training, and related services including:
- Sports training programs for various age groups and skill levels
- Individual and group coaching sessions
- Athletic camps and clinics
- Competitive team programs
- Facility access and equipment use
- Communication services including email and SMS/text messaging
3. SMS/Text Messaging Terms
Important: By opting in to receive text messages from STRATA Schools, you agree to the following terms in addition to our general Terms of Service.
3.1 Consent to Receive Messages
When you provide your phone number and opt in to receive text messages from STRATA Schools, you expressly consent to receive recurring automated marketing and informational text messages from us. You understand and agree that:
- Consent is not required as a condition of purchasing any goods or services
- You may receive messages using an automatic telephone dialing system
- Messages may include promotional content, account notifications, and service updates
- Message frequency varies (typically 4-8 messages per month)
3.2 Message and Data Rates
Message and data rates may apply. You are responsible for any charges assessed by your mobile carrier for sending and receiving text messages. STRATA Schools is not responsible for any fees charged by your carrier.
3.3 Supported Carriers
Our SMS service is supported by major U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.
3.4 How to Opt Out
You may opt out of receiving text messages at any time by:
- Replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message
- Contacting us at info@strataschools.com
- Calling us at (555) 123-4567
After texting STOP, you will receive a single confirmation message confirming your opt-out. No further messages will be sent unless you re-subscribe.
3.5 Help and Support
For help or information about our SMS program:
- Reply HELP to any message to receive support information
- Email: info@strataschools.com
- Phone: (555) 123-4567
3.6 Phone Number Changes
If you change your phone number, it is your responsibility to notify us and update your contact information. We are not responsible for messages sent to phone numbers you no longer control.
3.7 Accuracy of Information
You agree to provide accurate, current, and complete phone number information. You represent that you are the owner or authorized user of the phone number you provide and have the authority to consent to receive text messages at that number.
4. User Accounts and Registration
To access certain services, you may be required to create an account or register. You agree to:
- Provide accurate and complete registration information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized account access
5. Enrollment and Payment
5.1 Program Enrollment
Enrollment in STRATA Schools programs is subject to availability and completion of required registration forms. We reserve the right to refuse enrollment at our discretion.
5.2 Fees and Payment
Program fees are due according to the payment schedule provided at enrollment. Payment methods accepted include credit cards, debit cards, and other methods as specified. All fees are non-refundable unless otherwise stated in our refund policy.
5.3 Cancellation and Refunds
Cancellation and refund policies vary by program. Please refer to the specific program documentation or contact us for details. Generally:
- Cancellations made 14+ days before program start: Full refund minus processing fee
- Cancellations made 7-13 days before program start: 50% refund
- Cancellations made less than 7 days before program start: No refund
6. Code of Conduct
All participants, parents, and guardians agree to:
- Treat coaches, staff, and other participants with respect
- Follow all facility rules and safety guidelines
- Demonstrate good sportsmanship at all times
- Arrive on time for scheduled sessions
- Wear appropriate athletic attire and equipment
- Refrain from disruptive or dangerous behavior
Violation of the code of conduct may result in suspension or dismissal from programs without refund.
7. Health and Safety
7.1 Medical Information
You agree to provide accurate medical and emergency contact information. You must inform us of any medical conditions, allergies, or physical limitations that may affect participation.
7.2 Assumption of Risk
Participation in athletic activities involves inherent risks including, but not limited to, physical injury. By enrolling in our programs, you acknowledge and accept these risks and agree to participate voluntarily.
7.3 Liability Waiver
To the fullest extent permitted by law, you agree to release, waive, and discharge STRATA Schools, its owners, employees, coaches, and affiliates from any and all liability, claims, demands, or causes of action arising from participation in our programs.
8. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of STRATA Schools and protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without written permission.
9. Website Use
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our website
- Upload malicious code or harmful content
- Collect or harvest user information without authorization
- Use automated systems to access our website without permission
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites. Access to third-party sites is at your own risk.
11. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:
- Our services will meet your specific requirements
- Our services will be uninterrupted, timely, or error-free
- Results from using our services will be accurate or reliable
- Any errors in our services will be corrected
12. Limitation of Liability
To the maximum extent permitted by law, STRATA Schools and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from:
- Your use of or inability to use our services
- Any conduct or content of third parties on our services
- Unauthorized access, use, or alteration of your content
- Statements or conduct of any third party
13. Indemnification
You agree to indemnify, defend, and hold harmless STRATA Schools and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:
- Your violation of these Terms
- Your use of our services
- Your violation of any third-party rights
- Any content you submit or transmit through our services
14. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the modified Terms.
For material changes, we will provide notice via:
- Email notification to registered users
- Prominent notice on our website
- Text message notification (if you have opted in)
15. Termination
We reserve the right to terminate or suspend your access to our services at any time, with or without cause, with or without notice. Upon termination:
- Your right to use our services immediately ceases
- We may delete your account and associated data
- Any outstanding fees remain due and payable
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the state or federal courts located in South Carolina.
17. Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to these Terms shall first be attempted to be resolved through good faith negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.
18. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
19. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and STRATA Schools regarding your use of our services and supersede all prior agreements and understandings.
20. Contact Information
For questions about these Terms of Service, please contact us:
- Email: legal@strataschools.com
- Phone: (555) 123-4567
- Mail: STRATA Schools, Attn: Legal Department, 1234 Athletic Way, Sports City, SC 12345
SMS Support: For questions specifically about our text messaging program, reply HELP to any message or contact info@strataschools.com.